Physical Rehabilitation

2020 Disclosure

Our commitment to you

It is the policy of the Rehab Center that all team members will act in a manner consistent with the mission, philosophy, and operating policies of the program. In accordance with these principles and policies, team members will:

  • Show respect for the dignity of the individual whether patient, family member, co-worker, client, or any other person
  • Provide the highest quality clinical and customer-related services
  • Demonstrate fairness and honesty in all interactions with the public
  • Adhere to their professional codes of practice guidelines
  • Provide an accurate portrayal of the services and outcomes of the program
  • Be ethical in all marketing and public relations activities

Contact us

West Jefferson Rehab Center
1101 Medical Center Boulevard
Marrero, Louisiana 70072
phone: 504.349.1346
fax: 855.771.9417

Our mission

We are dedicated to providing the highest quality comprehensive, inpatient rehabilitation services to individuals with functional impairments in an atmosphere that affirms dignity and self- respect. Our purpose is to restore each person to his/her maximum level of physical, cognitive, and functional independence, both at home and in the community, and to assist the patient and family in adjusting to their altered lifestyles.

Scope of services

Our comprehensive, CARF- accredited rehabilitation programs provide services for those who have sustained functional loss due to an illness or injury, including but not limited to, stroke, brain injury, joint replacement, amputation, spinal cord injury, trauma, pulmonary and cardiac conditions, and other orthopedic and neurological conditions. Patients under 18 years of age are evaluated on a case-by-case basis for admission. During 2020, the rehab unit admitted no patients under the age of 18.

The program does not currently serve persons who are ventilator dependent, comatose, have a C4 complete or above spinal cord injury. When patients do not qualify admission, the Rehab Center serves as a resource for alternative placements throughout the continuum of care.

Most patients participating in the program receive a minimum of 3 hours of therapy, 5 days a week. In some instances, patients receive 15 hours of therapy over 7 days. Patients receive individualized treatment plans that are managed by our Medical Director and may include any combination of Physical, Occupational, and Speech Therapy, along with a Leisure Activity Program.

Other services provided

  • Rehabilitation Medicine
  • 24-hour Rehabilitation Nursing
  • Respiratory Care
  • Social Work/Case Management
  • Psychology/Psychiatry
  • Orthotic and Prosthetic Care
  • Dietary Services
  • Renal Dialysis
  • Wound Care
  • Chaplaincy
  • Pet Therapy

Payer source information

Medicare Part A: Pays for the cost of inpatient rehabilitation provided you meet criteria at admission and during your stay. The Medical Director will make the decision whether you meet admission criteria, but it is always subject to review from Medicare.

Private Insurance/ Managed Medicare/Managed Medicaid/Worker’s Compensation: Benefits will be verified prior to admission and a designated staff member will obtain pre-authorization. This is not a guarantee of payment. Throughout your stay, your case coordinator will work with your insurance to obtain continued authorization.

Private Pay: If you are paying for the Rehab Program privately, we will assist you with contacting the business office.

Other: Persons without insurance coverage will be admitted after financial arrangements have been made with the hospital’s business office. Rehab Center staff will assist you with applying for financial assistance or alternative placement options when indicated.

Diagnoses served in 2020

Type Number/% Average Length of Stay (days)
Stroke 144/28% 15
Brain Injury 61/12% 13
Spinal Cord Injury 57/11% 13
Orthopedic 59/11% 12
Lower Limb
17/3% 13
General Rehab/Medical 134/26% 10
Neurological 45/9% 13
Totals 517/100% 13

Length of stay

Many factors influence length of stay, including severity of injury, previous health status and medical complications. The Rehab Team will assist in determining an optimal length of stay for each patient based on its evaluations after admission.

Patient Satisfaction

In 2020, 99% of the 233 patients surveyed reported that they would recommend our program to others.

Discharge to community

Diagnosis Percentage To Community
Stroke 77%
Brain Injury 76%
Spinal Cord Injury 81%
Orthopedic 75%
Amputation-Lower Limb 83%
General Rehab/Medical 81%
Neurological 84%
Totals 80%